Shipping policy
Last Updated: 23 April 2026
Thank you for shopping with us. We are committed to delivering your orders quickly and efficiently across the Kingdom of Saudi Arabia.
1. Shipping Coverage
We currently ship to all major cities and regions within the Kingdom of Saudi Arabia.
2. Processing Time
All orders are processed within 24 hours after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
3. Delivery Time
- Standard delivery time is 2 to 3 business days from the date of dispatch.
- Delivery timelines may vary slightly depending on your location and external factors such as weather or courier delays.
4. Shipping Charges
- Shipping fees (if applicable) will be calculated and displayed at checkout.
- We may offer free shipping promotions from time to time.
5. Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS, allowing you to monitor your delivery status in real time.
6. Delays & Exceptions
While we strive to meet our delivery timelines, delays may occasionally occur due to:
- High order volumes
- Logistics or courier issues
- Public holidays or unforeseen circumstances
In such cases, we will keep you informed and ensure your order reaches you as soon as possible.
7. Incorrect Address
Please ensure that your shipping details are accurate. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
8. Contact Us
If you have any questions regarding your shipment, feel free to contact our support team.